Frequently Asked Questions
Find the Answers You Need
Get clarity on our application process, deposits, income requirements, and other leasing details. At Port House, we aim to make renting simple, transparent, and stress-free.
Do you allow pets in the apartments? Please add pet dep, fees & rent?
Yes, up to two pets. Pet Fee: $350 for one pet/$500 for two, Pet Rent: $20/month per pet.
Are there move-in or application fees?
Yes. Application Fee: $90 per applicant, Admin Fee: $250.
What is the pet policy for specific breeds or sizes?
Including, but not limited to: Pit bull terriers, Staffordshire Terriers, Rottweilers, Presa Canarios, Chow Chows, Doberman, Akitas, Wolf-hybrids, Mastiffs, Cane Corsos, Alaskan Malamutes, Belgian Malanois, St. Bernard. Breed list may change at management's discretion.
How much is the security deposit, and when is it due?
Standard security deposit of $500 with approved credit.
Which Wi-Fi providers can I use?
AT&T and Xfinity
What onsite amenities do you offer to accommodate pets?
Pet park and pet spa, and pet waste stations
Electric Company
Dominion Energy
Are there other fees, such as monthly amenity fees or technology fees?
Valet Waste - $30
Pest Control - $5
IT Fee - $10
Amenity Fee - $15
Is parking available? Is there an additional fee for parking?
Parking is first come, first serve and no additional cost. Rentable garages and golf cart spaces are available.
Garages: $250/month
Golf Cart Parking: $75/month
Are there any restrictions on overnight guests?
No overnight guests more than 14 days.
Are there EV Charging stations?
Yes, 3.
How quickly are maintenance issues addressed?
Within 24 hours
Are there laundry facilities in the complex?
Yes, in-unit washer/dryer
Is there bike storage available on the property?
Yes, outdoor bike racks.
Do the apartments have high-speed internet access?
Yes
How does package delivery work?
Hello Package room
Are there any community events or activities organized?
Yes, Social Hub hosts two resident events monthly.
Are there quiet hours in the community?
11:00 PM - 7:00 AM
How do I report a noise complaint?
During business hours please contact the leasing office. After hours noise complaints can be made by selecting the courtesy officer option when you call the community at (843) 900-6100.
What nearby schools or childcare facilities are available?
Daniel Island School
Philip Simmons High School
Hanahan High School
Bishop England High School
Palmetto Christian Academy
Charleston Collegiate School
Elevate Community School
What is your smoking policy?
Non-smoking community
What happens if I need to break my lease?
We offer a Buy-Out Agreement included in your Lease. It is the equivalent of 60 days notice, 2 months of base rent as a buy out fee, and repayment of any concession given during your current lease term.
How much notice is required before moving out?
60 days unless the lease contract is on a month-to-month status, in which case, the notice period reverts to 30 days.